Handmade Memories by Cathy Stone
Frequently Asked Questions.
How Long Will It Take to Receive My Order?
Since most orders are handmade, please allow 2-4 weeks delivery time, unless specifically stated otherwise. If you need an "urgent" order (forgot about the baby shower this weekend?), please contact me via telephone at 314-605-5546. I would be happy to help save the day!
Is Special Care Required for Laundering?
I use quality fabrics in all of my designs. You may machine wash the garments in coll water, on gentle cycle. Tumble dry on low temperature. Cool iron if necessary. Bows on dresses may be removed prior to washing. Heirloom designs are made of the finest heirloom quality materials available.
Can You Gift Wrap?
Many of our products are gifts for someone special. I would be happy to wrap and ship your gift according to your instructions. Please make a note of the shipping address when ordering.
What is Your Return Policy?
Your satisfaction is very important to me. Please keep in mind that dresses are hand crafted and therefore slight variations may occur. Colors shown on the website may vary due to computer monitor settings. If the exact fabric or ribbon is no longer available, I will substitute it for one comparable. If you find that you need to return your purchase, I would be happy to extend credit for another item.
